Terms

1. Introduction and Acceptance of Terms

Agreement: These Terms and Conditions ("Terms") govern your use of the website at [Your Website URL] (the "Site") and the purchase of any products offered for sale on the Site (the "Products," primarily sarees).

Company Information: The Site is operated by [Your Company Name/Legal Entity Name] (referred to as "we," "us," or "our").

Acceptance: By accessing, browsing, or purchasing from the Site, you agree to be bound by these Terms, our Privacy Policy, and our Shipping & Payment Policy. If you disagree with any part of the terms, then you may not access the service.

Eligibility: You must be at least 18 years of age or the age of majority in your jurisdiction to use this Site and place orders.

2. Products, Pricing, and Availability

2.1 Product Description

We make every effort to display the colors, fabrics, and descriptions of our sarees accurately. However, colors may vary slightly due to monitor settings and lighting in product photography.

Handloom/Handicraft Disclaimer: Many of our sarees are handcrafted. Minor variations in weave, texture, embroidery, or color are inherent characteristics of handloom or natural products and should not be considered defects.

Measurements provided are approximate and for guidance only.

2.2 Pricing and Payment

All prices are listed in [Your Currency, e.g., INR/USD] and are subject to change without prior notice.

The prices displayed on the Site are inclusive of all applicable taxes unless otherwise stated.

We reserve the right to correct any errors in pricing or product descriptions and to refuse or cancel any order placed on an incorrect price.

2.3 Stock Availability

Product availability is subject to stock levels. While we aim for accuracy, in the event that an ordered product is out of stock, we will notify you and offer a replacement, a credit note, or a full refund.

3. Order Placement, Acceptance, and Cancellation

3.1 Order Confirmation  Placing an order constitutes an offer to purchase the products. You will receive an email confirmation once your order is successfully placed. This email is only an acknowledgement and does not constitute acceptance of your order.

3.2 Order Acceptance  The contract of sale is concluded when we dispatch the ordered products and send you a separate email confirming shipment, which includes the tracking details.

3.3 Cancellation by Customer You may cancel your order only before it has been dispatched. To request a cancellation, you must contact us immediately at [Your Customer Service Email/Phone].

If the order is already dispatched, cancellation will not be possible, and you must follow the process outlined in our Return Policy.

3.4 Cancellation by Us  We reserve the right to refuse or cancel any order at our sole discretion, including for reasons such as product unavailability, suspected fraudulent transactions, or non-compliance with these Terms. If your order is cancelled, any payment already processed will be fully refunded within [Specify number] business days.

4. Shipping, Delivery, and Risk of Loss

Shipping is governed by our separate Shipping & Payment Policy.

The risk of loss or damage to the Products passes to you upon delivery.

You are responsible for providing the correct shipping address. We are not liable for non-delivery resulting from errors in the address provided by you.

5. Returns, Exchange, and Refunds

Returns, exchanges, and refunds are subject to the conditions set out in our separate Refund and Return Policy.

Key Requirement (Mandatory for Sarees): For any claim regarding damaged, incorrect, or missing items, a clear and uncut unboxing video is mandatory from the moment the package is opened. Claims without this video proof may be rejected.

Customized Products: Sarees with customizations like fall, pico, or stitched blouses are non-returnable and non-exchangeable unless they arrive damaged or defective.

6. Intellectual Property Rights (IPR)

All content on the Site, including text, graphics, logos, images, videos, product photographs, and the design of the sarees (collectively, "Content"), is the exclusive property of [Your Company Name] and is protected by copyright, trademark, and other IPR laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Content without express written permission from us.

7. User Account and Security

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

8. Limitation of Liability and Disclaimer

The Site and Products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, [Your Company Name] disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

In no event shall [Your Company Name] be liable for any indirect, incidental, or consequential damages arising from the use of the Products or the Site. Our total liability for any claim shall not exceed the price paid by you for the Product in question.

9. Governing Law and Jurisdiction

These Terms and your use of the Site are governed by and construed in accordance with the laws of [Your Country].

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State/Province, Country].

10. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.